Privacy Policy

Introduction

The Summit Limousine (“we”, “us”, or “our”) values the privacy of every client who books a chauffeur service in Dubai. This Privacy Policy explains how we collect, use, and safeguard personal information through our website, WhatsApp, phone calls, and in-car concierge services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, company details, and guest names provided during booking.
Payment Information: Billing details processed securely via our payment partners. We do not store full card data on our servers.
Booking Details: Pick-up and drop-off locations, flight details, vehicle preferences, special requests, and travel itineraries.
Website & Analytics Data: IP addresses, browser information, and pages visited to improve website performance.

How We Use Your Information

We use your information for the following purposes:

To confirm bookings, dispatch chauffeurs, and communicate updates.
To process payments, provide invoices, and prevent fraudulent transactions.
To personalize your travel experience, including preferred chauffeurs, vehicles, and in-car amenities.
To share service updates, promotions, and helpful travel information (opt-out anytime).
To comply with UAE regulations and legal requirements.

How We Share Your Information

We may share your information with:

Chauffeurs, airport meet-and-greet teams, and vetted suppliers who assist in delivering your booking.
Payment gateways, IT providers, and analytics partners who support our operations.
Government or legal authorities when required by law.

We do not sell personal information to third parties.

Data Security

We implement industry-standard security measures, including encrypted communications, secure booking platforms, and restricted access to client information.

Your Rights

You have the right to:

Request a copy of personal information we hold about you.
Update or correct inaccuracies in your personal information.
Request deletion of your personal information, subject to legal retention requirements.
Opt-out of marketing communications at any time.

To exercise these rights, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and note the revision date. Please review periodically to stay informed.

Contact Us

For privacy questions or data requests, contact our compliance team:

Email: privacy@thesummitlimousine.ae

Phone: +971 56 410 3757

Postal: Warehouse 19, Al Quoz 3, Dubai, UAE