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Terms and Conditions

1. Acceptance of Terms

By booking or using chauffeur services from The Summit Limousine (“we”, “us”, or “our”), you agree to comply with these Terms and Conditions. If you do not accept any part of these terms, please do not proceed with a booking.

2. Services

We provide luxury chauffeur-driven transportation in Dubai and across the UAE. Vehicle availability depends on fleet scheduling, maintenance, and existing commitments. We reserve the right to substitute a comparable vehicle when necessary.

3. Booking and Payment

Bookings can be made via phone, WhatsApp, email, or through our website. To confirm a reservation, we may require full payment or a deposit. Accepted payment methods include bank transfer, major credit cards, and approved corporate accounts.

4. Cancellation and Refunds

Cancellations received within the notice period specified on your booking confirmation are eligible for refunds less any processing charges. Late cancellations or no-shows may forfeit the full booking amount. Special-event and peak-season bookings may have stricter policies.

5. Client Responsibilities

Clients are responsible for providing accurate pick-up details, ensuring passengers are ready on time, and treating chauffeurs and vehicles with respect. Damage to vehicles or excessive cleaning fees may be billed to the client.

6. Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential losses, including missed flights or meetings due to events beyond our control (traffic delays, weather, road closures). Our total liability is limited to the amount paid for the affected booking.

7. Intellectual Property

All text, images, logos, and digital assets on our platforms are owned by The Summit Limousine or our licensors. You may not reproduce or distribute any content without written permission.

8. Changes to Terms

We may revise these Terms and Conditions periodically. Updated terms will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes will be handled through the appropriate courts in Dubai.

10. Contact Us

For questions about these Terms and Conditions, please reach out to our support team:

Email: terms@thesummitlimousine.ae

Phone: +971 56 410 3757

Postal: Warehouse 19, Al Quoz 3, Dubai, UAE